Replacing a system here is not the same job as replacing one on the beach. The houses are older, the ductwork is often older than the air conditioner attached to it, and a lot of what we are asked to replace was oversized when it went in. We measure before we quote.
Four fields. We call you back to arrange a time to measure — no automated queue.
Or call (850) 235-8834. We do not sell or share your details.
Licensed, insured and factory-backed in Bay County since 1979
4.8 ★184 Google reviews
CAC1818239Florida licensed
Est. 1979Family owned
Not every failed system needs replacing, and we would rather tell you that on the phone than sell you a system you did not need. Pick the closest match.
The most expensive part in the system, going into equipment whose other components are the same age. We will still give you the repair number so you can see both, but this one rarely goes the repair way.
How we think about replacement timing →R-22 is no longer produced. Topping up a system that keeps losing charge is money spent on a problem that returns, and the coil and lineset are usually part of the real fix anyway.
What the refrigerant change means →One failure is bad luck. A pattern across consecutive summers usually means the system is telling you something, and the repair money is better put toward the replacement.
AC repair in Panama City →This is frequently not the equipment at all. Before you replace a system that may be fine, it is worth finding out whether the ductwork is where the cooling is going.
Why we start with the ducts →Systems lose efficiency gradually enough that nobody notices the month it happened. Worth a diagnosis before assuming replacement — sometimes it is a coil, a charge or a duct leak.
Why bills climb →The best time to replace a system is before it fails in August. Planning ahead means you compare options properly instead of deciding in a hot house with no air conditioning.
Get a written quote →Most replacement quotes people show us are one line long: a model number and a price. That tells you nothing about whether the system will work in your house. These two are what actually determine it.
The single most common reason a brand-new system disappoints in Panama City is that nobody looked at the ducts. A great deal of the housing stock inland is mid-century or older, and duct runs in those homes have been patched, extended into additions, crushed by attic storage, and left with insulation that gave up years ago.
A duct system leaking a quarter of its air into a 130°F attic will make a new 16 SEER2 system perform like a tired old one, and you will feel it most in the rooms farthest from the air handler.
Sometimes the answer is that the ducts are fine. Sometimes it is a few hundred dollars of sealing. Either way you get to have that conversation before you have spent the money, not after. Ductwork & insulation →
A lot of Panama City homes run equipment a half-ton to a full ton larger than the house needs, because at some point somebody sized it by square footage on the back of an invoice. Oversizing feels safe. It is not — a unit that is too large hits the set point fast and shuts off before it has pulled moisture out of the house. That is the complaint we hear constantly: the thermostat says 72 and the house still feels sticky.
A higher SEER2 rating is worth more in Panama City than it is on the beach, precisely because inland run hours are longer. But the gap between a good mid-range system installed correctly and a premium system installed carelessly is not close. The deep vacuum pulled on the lineset before charging is the sort of step that quietly separates the two, and it never appears on a quote.
Four steps, no surprises. Our technicians are paid to diagnose and install, not commissioned to sell you the top of the catalog.
The phone is answered by someone at the company, not a national call center. Tell us what the system is doing and how old it is, and we will tell you whether this sounds like a repair conversation or a replacement one.
Conditioned square footage, ceiling heights, window area and orientation, insulation, duct capacity and condition, the existing lineset, coil and electrical service, and the drain routing. Not the nameplate on the old unit.
What the equipment is, what the labour is, and what any ductwork or electrical work would cost, separately. If a repair still makes better financial sense, that number is on the page too. Nothing is ordered until you say so.
Floors protected, old refrigerant recovered properly, new equipment set, deep vacuum pulled on the lineset before charging, system commissioned — and then we show you the readings rather than just handing over a manual. We pull the permit and we register the warranty.
Real jobs, real addresses withheld. Every entry lists what the homeowner reported, what we found and what we did — because “we fixed it” tells you nothing.
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Short videos on the three things Panama City homeowners ask us about before they replace.
A sealed, spray-foamed attic can trap moisture without the right humidity-control strategy. Here are the warning signs.
A real Quincy’s commercial install — upgrading a local workplace’s AC so the crew stays comfortable on the job.
A real Quincy’s project from the crew’s own footage — what actually happens between your call and a finished job.
We install American Standard and Comfortmaker — we are a Comfortmaker Elite Dealer. For most Panama City homes the sensible range is a solid single-stage or two-stage system rather than the top of the catalog.
The default for inland Bay County, because the same outdoor unit that cools the house in summer heats it in winter. One system, one replacement decision.
Condenser, indoor coil and air handler with heat strips. Common in older Panama City homes and still the right answer in some of them.
Genuinely worth considering here. The low stage runs longer and does far more for humidity than a single-stage unit cycling on and off.
Wall units and ceiling cassettes for converted garages, Florida rooms and additions the main system was never sized to reach.
The indoor half of the job. On an older R-22 changeout this is not optional, and anyone quoting a condenser-only swap is not explaining the work.
Heat pump thermostats are wired differently from straight-cool ones. Filtration and ventilation are worth deciding on while the system is open, not afterwards.
Frosty Comfort, Inc. dba Quincy’s Heating & Air Conditioning — family owned in Bay County, Florida licensed and insured under CAC1818239.
Whoever installs it is who you call when something needs adjusting in year three, and who honors the labour warranty in year five. Quincy’s has been on Highway 79 since 1979 — same family, same shop, through every boom, bust and hurricane Bay County has had.
We calculate the load rather than matching whatever was there before. If the honest answer is that you need a smaller system than the one you are replacing, we will tell you, and you will pay less for it.
Itemized, with the repair alternative alongside it where that is still a real option. No commission-driven pitch and no pressure to decide on the spot.
Most Panama City replacements go in the next business day, because the equipment most of these houses need is already in the building rather than on order.
Inland Bay County housing stock, decades-old duct systems, and a history of oversized equipment mean the outdoor unit is rarely the whole job.
In St. Andrews, The Cove, Forest Park and much of downtown, the duct system predates the air conditioner sitting outside — sometimes by decades. A new condenser bolted onto leaking, undersized ductwork cools no better than the one it replaced, and the homeowner is left believing they bought a bad system.
Without the Gulf breeze that beachside properties get, a Panama City system holds the same indoor temperature with longer run cycles. That belongs in the sizing math and in the efficiency conversation — run hours are what turn a SEER2 number into an actual bill.
Rule-of-thumb sizing was normal for a long time, and the result is a stock of houses cooling to temperature quickly and never getting dry. Right-sizing a replacement here frequently means going down a half-ton, which surprises people until the first humid week.
Every quote is itemized, so nothing below is a surprise on install day. If something in the right-hand column applies to your house, you will know before you decide.
Not upsells — part of doing the job properly
Priced up front, never added later
Pulled live from Google, in the order Google returns them. Nothing here scrolls on its own.
Replaced our entire system. Crew showed up when they said they would, were respectful inside the house and cleaned up everything when they left.
Quincy’s took care of us when our AC went out. Honest folks, on time, fair price. We will use them again every time.
Same day service during the hottest week of the summer. The tech walked me through what was wrong and fixed it on the spot. Did not feel sold to.
4.8 / 5across 184 Google reviews from Panama City, Lynn Haven, Callaway and the Beach.
These are the things that decide whether the system you buy performs like the one you were shown. Open the ones you want the detail on.
We work from conditioned square footage, ceiling heights, window area and orientation, insulation levels, and duct capacity. Not the nameplate on the unit being removed, which is how the oversizing gets copied forward from one replacement to the next.
Oversizing feels like it should be safe. It is not. A unit that is too large cools the air to the thermostat set point very quickly and then shuts off — and because dehumidification only happens while the system is running, it switches off before it has pulled meaningful moisture out of the house. The result is the complaint we hear constantly: the thermostat says 72 and the house still feels sticky. Correct sizing runs longer, quieter cycles and takes the humidity with it.
New systems now ship with R-454B refrigerant rather than R-410A. For most replacements that is simply what the new equipment uses and it does not change the job.
It matters in one situation: if you are replacing a very old R-22 system, the indoor coil and sometimes the lineset have to change too. The outdoor unit and indoor coil are engineered as a matched pair — mismatching them costs efficiency, voids most manufacturer warranties, and often produces a system that never quite performs. Anyone quoting you a condenser-only swap on an R-22 system is either not explaining the job or not doing it properly.
A higher SEER2 rating is worth more here than it is on the beach, precisely because inland run hours are longer — run hours are what convert an efficiency rating into an actual bill. So the payback maths genuinely does work better in 32401 and 32405 than it does five miles west.
But the gap between a good mid-range system installed correctly and a premium system installed carelessly is not close. Installation quality is worth more than the sticker rating, every time. For most inland Bay County homes a well-installed system in the mid efficiency range is the sensible choice, with two-stage equipment worth the upgrade if humidity is a persistent complaint.
Replacements inside Panama City city limits are permitted and inspected, and we handle that. You should be suspicious of any contractor who suggests skipping it — the inspection is what catches an undersized disconnect or a lineset that was never properly evacuated, and an unpermitted install can cause problems when you sell the house.
A straightforward changeout — same location, existing ductwork in good shape — is a one-day job, typically finished the same afternoon. Adding ductwork, moving equipment, or converting an older R-22 system with a coil and lineset change can run into a second day. We tell you which one you are before we start.
On the day: floors protected, old refrigerant recovered properly, new equipment set, a deep vacuum pulled on the lineset before charging, and then commissioning — where we show you the readings rather than just handing over a manual.
You get the manufacturer warranty on the equipment and our workmanship warranty in writing. Registering the equipment matters and is easy to forget, so we do it for you.
The part people discover too late is that most manufacturer warranties require documented annual maintenance to stay valid. That is worth knowing before rather than after — a compressor failure in year seven is a very different conversation depending on whether the paperwork exists.
Twelve to seventeen years is a realistic lifespan for an inland Bay County home with annual maintenance. Beachside systems fight salt corrosion and often come in shorter; inland systems mostly die of run hours, coil fouling and neglected drain lines.
Quincy’s installs across Panama City and the surrounding Bay County communities. Installation, AC repair, heating and maintenance from one local crew.
Panama City ZIP codes served for installation: 32401 and 32405 — St. Andrews, The Cove, Forest Park and downtown. Not sure whether you are inside the area? Call and ask — we will tell you straight away.
Also on this page’s subject: maintenance plans · heating repair · emergency service.
The eight we are asked most often, answered straight. If yours is not here, ask on the phone — we would rather you had the answer before we come out.
Not sure whether to repair or replace? Tell us the age and what it is doing, and we will tell you which conversation this is.
📞 Call (850) 235-8834It depends on the size of the system, the efficiency level, and whether any ductwork or electrical work is needed — which is why we do not quote over the phone. What we will commit to is that you get a written price before anything is ordered, with the work itemized, and no pressure to decide on the spot. Call (850) 235-8834 and we will come measure.
A straightforward changeout — same location, existing ductwork in good shape — is a one-day job, typically finished the same afternoon. Adding ductwork, moving equipment, or converting from an older R-22 system with a coil and lineset change can run into a second day. We tell you which one you are before we start.
Yes, and we pull it. Equipment changeouts inside Panama City city limits are permitted and inspected. If a contractor offers to skip the permit to save you money, that should end the conversation — the inspection is what catches an undersized disconnect or an improperly evacuated lineset, and an unpermitted install can cause problems when you sell the house.
Almost never, and on an R-22 system definitely not. The outdoor unit and indoor coil are engineered as a matched pair; mismatching them costs you efficiency, voids most manufacturer warranties, and often produces a system that never quite performs. If someone quotes you a condenser-only swap on an old system, ask them to put the warranty position in writing.
No — and this is the most expensive misconception in HVAC. An oversized system reaches the thermostat set point quickly and shuts off before it has removed humidity from the air, which is why so many homes read 72°F and still feel clammy. Correct sizing runs longer cycles at lower cost and actually dries the house out. A properly sized replacement is frequently smaller than what it replaces.
Yes. Financing is available on full system replacements, and we will walk you through what the monthly figure actually looks like alongside what you are currently spending running an old system. See our financing page or ask when we quote.
For most inland Bay County homes, a well-installed system in the mid efficiency range is the sensible choice, with two-stage equipment worth the upgrade if humidity is a persistent complaint. Panama City run hours are longer than beachside ones, so efficiency pays back faster here — but a mid-range system installed properly will outperform a premium system installed carelessly every time.
Twelve to seventeen years is a realistic expectation for an inland Bay County home with annual maintenance. Beachside systems fight salt corrosion and often come in shorter; inland systems mostly die of run hours, coil fouling and neglected drain lines. Annual maintenance is also what keeps the manufacturer warranty valid, which people often discover too late.
We measure, we show you the numbers, and we put the price in writing. Most Panama City replacements go in the next business day. Family owned in Bay County since 1979.
If the house has no cooling at all right now, call rather than using the form — we will tell you whether this is a same-day repair before we talk about replacing anything.
